Frequently Asked Questions

At MINXxx Adult Boutique, we provide a variety of payment options for your convenience, including PayPal, Afterpay, Visa, and Mastercard.

At MINXxx, we accept returns or exchanges only for unopened (sealed) products, or in cases where the product is found to be faulty after 30 days, in line with our commitment to hygiene and safety. If you encounter an issue with your product, please contact us, and our team will be ready to assist you.

Once an order has been dispatched, we are unable to cancel it or make any modifications. We advise waiting for the arrival of your order, after which you can follow our return or exchange policy if you wish to make changes. For specific details regarding returns and exchanges, please refer to our policy guidelines. Should you have any further questions or require assistance, our customer service team is always available to help guide you through the process.

MINXxx Adult Boutique aims to ship your product to you right away. We have options for both standard shipping and express shipping. Shipping time may vary based upon the type of product.

From point of dispatch:

Standard shipping

Same state: 2-4 business days
Interstate: 3-6 business days

Express Shipping

Same state: 1-2 business days
Interstate: 1-3 business days 

Standard Shipping is $20.00 AUD

At MINXxx, we understand the importance of privacy and discretion in our deliveries. To ensure the confidentiality of your purchases, we offer discreet packaging for our products. The packaging may vary slightly depending on the product.

At MINXxx, we prioritise your health and hygiene, which is why we advise against sharing sex toys with others. Instead, if you're excited about sharing the experience of Stimulation toys with friends or loved ones, consider gifting them their very own high-quality vibrator.

At MINXxx, we emphasize the importance of regular cleaning for your toys. This practice is crucial not only for maintaining hygiene but also for extending the lifespan of your products and ensuring they continue to function optimally. Proper care and regular cleaning of your toys contribute significantly to their longevity and your overall satisfaction with them.

Read the Manufacturer’s Instructions: Before cleaning, always check the care instructions provided by the manufacturer, as different materials may require different cleaning methods.

Water and Mild Soap: For most toys, a gentle wash with warm water and mild, fragrance-free soap is sufficient. Ensure the soap is thoroughly rinsed off afterwards.

Specialized Toy Cleaners: You can also use specialized sex toy cleaners which are formulated to be safe for different toy materials and effective in sanitizing.

Waterproof vs. Non-Waterproof: If your toy is waterproof, you can submerge it in water for a thorough clean. For non-waterproof toys, use a damp cloth to wipe them down without submerging them.

Disinfecting: For a deeper clean, especially for toys made of non-porous materials like silicone, glass, or metal, you can also use a mild disinfectant. However, avoid using harsh chemicals that can damage the material or irritate your skin.

Drying: After cleaning, dry your toy completely with a clean, lint-free cloth or let it air dry before storing it.

Storage: Store your toy in a clean, dry place. Using a storage bag can protect it from dust and other contaminants.

After you've cleaned and thoroughly dried your toy, it's important to store it correctly to maintain its condition. Keep it out of direct sunlight and in a cool, dry place. To enhance discretion and ensure added protection, MINXxx recommends using one of our specially designed storage cases for your Vush vibrator. These cases not only provide a discreet storage solution but also help in keeping your toy safe and clean, ready for its next use.

Our selection of lingerie can vary depending on brand and accessory. Our range usually ranges from Small to Extra Large. Please refer to the size guide on each relevant product.

We offer a 30 day returns* within certain contions.

Unfortunately we cannot accept returns of underwear bottoms.

Please see our detailed returns policy here.

Washing lingerie properly is key to maintaining its quality and shape. Here's a general guide:

1. Read the Care Label: Always check the care label on your lingerie for specific washing instructions.
2. Hand Washing: Hand washing is often the safest method for delicate lingerie. Use lukewarm water and a mild detergent. Gently agitate the water with your hands to create a soapy mixture before adding the lingerie.
3. Avoid Harsh Chemicals: Stay away from strong detergents, bleach, or fabric softeners, as these can damage delicate fabrics.
4. Gentle Treatment: Handle lingerie gently, avoiding any stretching or wringing. Instead, lightly swirl the pieces in the water to remove any dirt or stains.
5. Rinsing: Rinse thoroughly with cool water until all soap is removed. Be gentle and avoid wringing the lingerie.
6. Drying: After washing, gently squeeze out excess water. Do not twist or wring the lingerie, as this can misshape it. Lay flat on a clean, dry towel, and reshape it as necessary. Avoid hanging, as this can stretch the fabric.
7. Avoid Direct Heat: Never put lingerie in the dryer or expose it to direct heat or sunlight, as this can degrade the fabric. Air drying is the best method.
8. Storage: Once dry, store your lingerie in a cool, dry place. Drawer dividers or separate compartments can be useful to keep lingerie organized and prevent tangling or damage.

By following these steps, you can help ensure your lingerie stays beautiful and lasts longer.

Before using any vibrator, it's important to ensure that it's fully charged and not connected to its charging cable. To turn it on, locate the power button on the device – typically this is a clearly marked button. Press and hold this button for about 3 seconds. If your vibrator comes with a protective case or any additional packaging, be sure to remove it first to access the control interface. This process generally applies to most vibrators, ensuring they're ready for use in a safe and efficient manner.

If your vibrator is not working, here are some steps you can take to troubleshoot the issue:

1. Check the Charge: Ensure that the vibrator is fully charged. Sometimes, devices may take a while to charge, especially if the battery was completely drained.
2. Inspect the Charging Cable: Make sure the charging cable and adapter are not damaged and are properly connected. Try using a different cable or adapter if available to rule out a faulty charger.
3. Power Button Check: Press and hold the power button for a few seconds to see if the device turns on. Some vibrators have a safety feature requiring a long press to activate.
4. Look for Indicator Lights: Some vibrators have lights that indicate charging status or battery level. Notice if any lights are blinking or if there are changes in light patterns.
5. Reset the Device: If your vibrator has a reset function, try using it. Refer to the product manual for instructions on how to reset.
6. Check for Obstructions: Ensure that nothing is blocking any moving parts, and that the device is clean and free from debris.
7. Read the Manual: Refer to the user manual for specific troubleshooting tips related to your model.
8. Contact Customer Service: If none of these steps work, reach out to the manufacturer's customer service for assistance. They may offer additional troubleshooting steps or information about warranties and replacements.

Remember, it’s important to handle electronic devices with care, especially when troubleshooting them. Avoid using force or disassembling the product unless instructed by the manufacturer.

1. Size and Shape: Look for a vibrator with a manageable size and a simple, user-friendly design. Beginners often find smaller, less intimidating models more appealing. Bullet or slim vibrators are great for starters.
2. Material: Choose a vibrator made from body-safe materials like silicone, which is soft, hypoallergenic, and easy to clean.
3. Intensity and Speed Settings: A vibrator with adjustable intensity and speed settings is ideal. This allows you to start at a lower setting and find what works best for you.
4. Type of Stimulation: Consider what type of stimulation you're interested in. Clitoral stimulators are popular for beginners, but there are also options like internal or G-spot vibrators if you're interested in exploring different types of sensations.
5. Ease of Cleaning: Look for a vibrator that is easy to clean and maintain. Waterproof vibrators are often simpler to wash.
6. Discretion: If privacy is a concern, you might prefer a vibrator that is discreet in design and operates quietly.
7. Reviews and Recommendations: Read reviews and consider recommendations from reliable sources. Many websites and sex educators offer guides for beginners.
8. Budget: Determine your budget. While it's tempting to go for cheaper options, investing in a quality product from a reputable brand often ensures a safer and more enjoyable experience.

A few popular beginner-friendly vibrators include the We-Vibe Touch X and the Classic Bullet Vibrator by Je Joue. Each offers a combination of quality, ease of use, and comfort, making them great choices for those new to vibrators. Remember, the best choice depends on your personal preferences and comfort level.

Even the best things don't last indefinitely, but with proper care and maintenance, high-quality vibrators can be expected to operate at peak performance for at least two years. The lifespan of your vibrator largely depends on how frequently you use it and the intensity levels you prefer. Ensuring regular and thorough cleaning, correct storage, and adhering to the manufacturer's charging instructions are essential steps in prolonging the life of your device and maintaining its optimal functionality.

Yes, using a vibrator during pregnancy is generally considered safe for most people, but there are a few important considerations and precautions to keep in mind:

1. Consult Your Doctor: It's always a good idea to consult with your healthcare provider before using a vibrator during pregnancy, especially if you have any complications or concerns.
2. Gentle Use: Be gentle and listen to your body. Avoid deep penetration or intense vibrations if they feel uncomfortable.
3. Cleanliness: Ensure the vibrator is clean and hygienic to prevent any infections.
4. Avoid Heat: Some vibrators emit heat. It's advisable to avoid using these as elevated temperatures can be a concern during pregnancy.
5. Lubrication: Using a water-based lubricant can help make the experience more comfortable, especially as pregnancy can cause changes in vaginal dryness or sensitivity.
6. Positions: Find a comfortable position that does not put pressure on the abdomen.
7. Monitor for Contractions: In late pregnancy, orgasms can sometimes trigger Braxton-Hicks contractions. While these are usually harmless, it's important to be aware and consult a healthcare provider if you have any concerns.
8. Avoid if High-Risk: If you have a high-risk pregnancy or a history of miscarriage or preterm labor, your doctor may advise against the use of vibrators.

Remember, every pregnancy is different, so personal comfort and medical advice should always be your guide.